1About these terms
These Terms of Use apply to your use of www.myrenoquote.com.au and our quote-matching service ("My Reno Quote"), operated by LeadLock Pty Ltd (ABN 17 694 632 838), referred to as "we", "us" or "our".
By using our website or submitting a quote request, you agree to these terms and our Privacy Policy. If you don't agree, please don't use the service.
2Our service
My Reno Quote is a referral service. When you submit a quote request, we check it and may introduce you to one independent local builder or renovation business that we think suits your project.
- We aim to match every eligible request, but we can't guarantee that a builder will be available, will contact you, will quote, or will quote a particular price or timeframe.
- We may decline a request, for example if it's outside our service area, incomplete, or appears not to be genuine.
- We currently service metro Adelaide, South Australia.
3Fees
Our service is free for homeowners. The builder we introduce you to pays us a referral fee. That fee is not added to anything you pay us, and we don't take a share of the price of your renovation.
4Builders are independent
Builders we introduce are independent businesses. They are not our employees, agents or partners. We are not a builder and do not carry out, supervise or guarantee any building work.
- Any quote, contract, deposit, payment, warranty or insurance is between you and the builder.
- We check builders against our standards before working with them, including their South Australian building work contractor's licence. Our checks are not a guarantee of the builder's work, pricing or conduct.
- Before signing anything, we recommend you check the builder's licence on the Consumer and Business Services (CBS) register, read the contract carefully, and confirm the insurance required for your job.
5Your responsibilities
- You must be at least 18 years old to submit a request.
- The details you give us must be true, accurate and your own. You must be the owner of the property, or have the owner's permission to seek quotes.
- You must not submit fake, duplicate or misleading requests, or use the site for any unlawful purpose.
- You must not try to interfere with the website, its security or other users.
6Website information
Information on our website, including cost ranges, timeframes and summaries of South Australian building rules, is general and indicative only. It comes from published third-party sources at the date shown and is not a quote, legal advice or professional advice. Your actual costs and obligations depend on your project and the builder's written quote and contract.
7Communications
When you submit a request and tick the consent box, you agree that we can contact you by SMS, phone and email about your request, and that we can share your details with one matched builder who will contact you. You can ask us to stop contacting you at any time, as explained in our Privacy Policy.
8Consumer law
Nothing in these terms excludes, restricts or changes any right or remedy you have under the Australian Consumer Law or any other law that can't be excluded.
9Limits on our liability
To the extent permitted by law:
- we are not liable for any building work, quote, advice, product, delay, defect or loss caused by a builder we introduce you to, or by your dealings with them;
- we don't guarantee that the website will always be available or free of errors; and
- we are not liable for any indirect or consequential loss arising from your use of the website or service.
10Intellectual property
The My Reno Quote name, logo, website design and content belong to LeadLock Pty Ltd or its licensors. You may view and print pages for your personal use, but you must not copy, republish or use them commercially without our written permission.
11Third-party links
Our website links to other websites, such as government and cost-guide sources. We don't control those sites and aren't responsible for their content or privacy practices.
12Changes and general terms
We may update these terms from time to time. The latest version will always be on this page, with the date it was last updated. Using the website after a change means you accept the updated terms.
These terms are governed by the laws of South Australia, and you and we submit to the courts of South Australia. If any part of these terms is found to be invalid, the rest continues to apply.